Limited Lifetime Brilliance Warranty
Terms and Conditions
1. Warranty Coverage
HerMoment Jewelry offers a Lifetime Brilliance Warranty for all moissanite stones purchased from our website. This warranty ensures that your moissanite stone will maintain its brilliance and sparkle for a lifetime of wear under normal usage conditions.
2. Eligibility
The warranty is valid only for the original purchaser of the moissanite stone and is non-transferable. You must retain proof of purchase (order number, receipt, or invoice) to activate your warranty.
3. Warranty Includes:
- Protection against loss of brilliance or fire due to defective materials or craftsmanship.
- Coverage for the replacement of the moissanite stone if it loses its brilliance permanently under normal wear.
4. Exclusions
The warranty does not cover:
- Damage caused by physical abuse, including but not limited to scratches, chips, or cracks resulting from dropping, hitting, or improper handling of the stone.
- Moissanite stones altered by any third-party jeweler or service provider not authorized by Her Moment Jewelry.
- Loss or theft of the moissanite stone.
- Damage caused by exposure to chemicals, extreme temperatures, or other environmental conditions.
5. Warranty Activation
To activate your Lifetime Brilliance Warranty, you must register your moissanite stone on this page by filling in the form above within 30 days of
your purchase.
6. Repair or Replacement Process
In the event of a valid warranty claim, HerMoment Jewelry will assess the condition of the moissanite stone. If deemed eligible, we will offer repair or replacement at our discretion. The original moissanite stone must be returned to us for evaluation. Customers are responsible for shipping charges when returning items for warranty claims.
7. Limitations of Liability
Her Moment Jewelry's liability under this warranty is limited to the repair or replacement of the moissanite stone only. We are not liable for any consequential or incidental damages arising from the use of the product, including but not limited to loss of value, sentimental loss, or any other indirect damages.
8. Warranty Discretion
HerMoment Jewelry reserves the right to refuse warranty coverage in cases of misuse, negligence, or failure to follow care instructions.
9. Changes to Warranty Terms and Conditions
HerMoment Jewelry reserves the right to modify or terminate the Lifetime Brilliance Warranty at any time without prior notice. Any changes to the warranty will not affect moissanite stones purchased prior to the changes.
10. Acknowledgement
By activating your warranty on this page, you agree to the terms and conditions outlined in this Lifetime Brilliance Warranty.